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FAQ's - Luta Tours & Safaris

FAQ’s

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Frequently Asked Questions

Yes, our safari vehicles are well-maintained 4x4 Toyota Land Cruisers with pop-up roofs for optimal game viewing. They are equipped with safety features, comfortable seating, and air conditioning to ensure a pleasant experience.

Our safari packages typically include accommodation, meals, park entrance fees, game drives, and the services of an experienced driver-guide. Detailed inclusions can be found in the specific package information.

Exclusions generally cover international flights, visa fees, travel insurance, personal expenses, beverages, and tips for guides and lodge staff. Please check the specific package details for exact exclusions.

You can book a safari through our website, by contacting us via email or phone, or by visiting our office in Nairobi. A deposit is required to secure your booking, with the balance due before the start of the safari.

Cancellations must be made in writing. The following charges apply:

  • More than 60 days before the safari: 20% of the total cost.
  • 30-60 days before the safari: 50% of the total cost.
  • Less than 30 days before the safari: 100% of the total cost. Please refer to our detailed cancellation policy on our website for more information.

Yes, we specialize in creating custom safari experiences tailored to your preferences, interests, and budget. Contact us to discuss your requirements, and we will design a unique itinerary for you.

Absolutely! We offer family-friendly safari packages with accommodations and activities suitable for children. Our guides are experienced in engaging young travelers and ensuring a memorable experience for the whole family.

We recommend packing light, comfortable clothing in neutral colors, a hat, sunglasses, sunscreen, insect repellent, binoculars, a camera, and any personal medications. Detailed packing lists are provided upon booking.

Yes, we strongly recommend that all travelers obtain comprehensive travel insurance covering medical emergencies, trip cancellations, and personal belongings.

Luta Tours & Safaris is committed to responsible tourism practices. We support local communities, promote conservation efforts, minimize our environmental impact, and ensure fair treatment of our staff and partners.

The safety of our clients is our top priority. Our vehicles are regularly inspected and maintained, our guides are trained in first aid and emergency procedures, and we provide detailed safety briefings before each safari.

Yes, solo travelers are welcome to join our group safaris. This is a great way to meet like-minded travelers and share the safari experience.

The best time for a safari in Kenya is during the dry seasons, from June to October and from January to March. However, wildlife viewing is excellent year-round, and each season offers unique experiences.

Payments can be made via bank transfer, credit card, or through our secure online payment portal. Detailed payment instructions are provided upon booking.

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Our Services

At Luta Tours & Safaris, we are dedicated to providing a wide range of high-quality travel services to meet the diverse needs of our clients. Whether you're traveling for business, leisure, or adventure, we have the perfect solution for you.

Our Corporate Travel services are designed to cater to the unique needs of business travelers. We provide comprehensive travel management solutions that ensure your business trips are seamless and efficient.

For those seeking relaxation and recreation, our Leisure Travel services offer a wide array of vacation packages tailored to your preferences.

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Safaris

Experience the wild beauty of East Africa with our expertly guided Safaris. We offer a variety of safari packages that take you to the heart of the African wilderness, where you can witness the majestic Big Five and other incredible wildlife in their natural habitats.

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Excursions

Discover the hidden gems of East Africa with our diverse range of Excursions. Perfect for day trips or short getaways, our excursions offer a taste of local culture, history, and natural wonders.

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Transport

Transportation in Kenya encompasses road travel via cars, buses, motorcycles, bicycles, and trains. The most common and comfortable modes are cars, buses, and trains.

Is a proudly locally owned travel company rooted in the heart of East Africa. Founded by two friends driven by a profound passion for exploration and wildlife, Luta Tours and Safaris has grown to become one of the premier travel agencies in the region.

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